Complaints procedures

3. Who is an eligible complainant?

Who is classed as an eligible complainant and how those who are must be treated, in accordance with the rulebook and entitled to recourse to the Financial Ombudsman Service (FOS).

Eligible complainants

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Our online courses page lists details of all our courses. For more details on the above course see;

• Complaints procedures online course
• CPD and diploma studies system
• Compliance online courses