Treating Customers Fairly (TCF) online course

Online training assessment package consisting of comprehensive learning material including audiovisual presentation, two case studies, two 25 question multiple choice tests and a TCF assessement planning toolkit. It will take approximately 5 hours to complete.

WHO WILL BENEFIT
The purpose of the course is to provide sufficient knowledge on the background and guidance relating to Treating Customers Fairly for those working within the financial services sector.

Additional information
Access is provided for 6 months. If you purchase 3 products your receive 12 months access PLUS you qualify for a large discount.




TCF application case study 1
Covers advice practices and their effect on TCF and suitable approaches to incorporate TCF principles in accordance with generally recognised good practice. This is a self marked assessment where you mark your typed in answers against a model answer.

TCF application case study 2
Identifying positive examples of management information that could be used which adhere to the TCF principle. This is a self marked assessment where you mark your typed in answers against a model answer.

TCF Knowledge assessment
After reading the learning material take the 25 question assessment to assess your knowledge before taking the final assessment.

TCF FINAL ASSESSMENT
Complete this final exam to evidence your TCF knowledge. Your results will be emailed to you along with the question and answer text of all incorrectly answered questions.
The assessment consisting of 25 questions.